WVU Extension Service

VOIP Telephone Requests:

  • New Phone Requests: If you need a phoneline added to a location, please contact Sean Beatty in writing by email sean.beatty@mail.wvu.edu
  • Phone Removal: If you have a phone line that you would like removed and there is not a need for that phoneline and the physical phone needs removed from the premissis, Please contact OIT OIT Help Request and submitting a ticket.
  • Quickdial Edits: For edits to the quickdials programmed into the phone, please fill out a “Programming Sheet” and submit to the help desk through logging into OIT Help Request and submitting a ticket. Attach the programming sheet. Please add a funding string into the email. There are not charges for this procedure.
  • Changing Owner of VOIP Phone: Please fill out a “Programming Sheet” and submit to the help desk through logging into OIT Help Request and submitting a ticket. Attach the programming sheet. Please add a funding string into the email. There are not charges for this procedure.

All OIThelp emails and calls require a funding string. Charges are minimal if any.